FAQ

question_mark_faq150Frequently Asked Questions


What types of clothes do you sell?

We sell modern clothing as well as vintage from the 20′s – 70′s.  You can also find accessories, including shoes, belts, hats, jewelry, and more.  There is probably a price tag on random furniture and other beautiful pieces that we loved so much we decorated the store with it, so don’t hesitate to ask if a certain thing is on sale!

How long have you been around?

We’ve been open for buying clothes since February 2009 and the store has been open since mid-March 2009.

Do you sell kid’s clothes?

Nope. Kid and baby stuff is another business entirely.

Do you do consignment?

No consignment. We pay you in cash or trade as soon as one of our friendly buyers goes through your stuff.  Look at our “Cash for Clothes” section for a more detailed “how we work!”

Do I have to make an appointment?

No need to make an appointment, just stop on in!

What hours are you buying?

Our buy counter is open to process your items every day of the week.  Monday – Sat, 11-6pm and Sunday 12-4pm.

How long does selling take?

Depending on how busy the store is and how many items you bring in with you, the process could take between 15 minutes and 2 hours.

What type of items are you looking for?

What we are looking for is always changing, so feel free to call the store and ask about what we need!
Generally speaking:
For modern items we buy according to current season,  the item’s condition, what’s fashionable, and what’s most in demand.
For vintage, we ask that your items are in great condition and freshly washed (especially if these items have been in storage for long periods of time!).

Can you donate my items you pass on?

FYI: We are NOT a donation drop-off point.
At this current time we are not able to donate clothing that we have passed on.  This may change in the future based on charity pick-ups in Milwaukee.

Anything you don’t take?

formal wear  (except some vintage), athletic wear, suiting / business-wear,  swimsuits,  underwear,  socks, dirty or damaged items, housewears.

What’s with the eNewsletter and the $50 Shopping Credit Drawing?

If you’re into fashion or at least keeping a stylish closet, you will want to hear what we have to share in our eNewsletter. Special deals, tips on clothes we’re looking for and amazing pieces highlighted. Plus, we are blatantly bribing you to subscribe and stay subscribed by offering a $50 Shopping Credit Drawing. Everyone who is on the email list on our special random drawing day once a month, will be entered for a chance to receive a $50 Shopping Credit.

Are you on Facebook?

Yes. Become a fan of our Facebook page. It’s the cool thing to do.

Is ReThreads a local business?

Yes. In fact, Beret Isaacson, our founder, lives in Riverwest, just down the road from the store. Shop local!

You talk about green business on your site, what makes ReThreads green?

Well, the biggest green initiative is clothes recycling. According to the EPA, 11.9 million tons of textiles were sent to landfills in 2007. That’s a lot of threads. Promoting an active exchange of recycled textiles is green. We’re also trying to be as conscientious and responsible with the materials we use and the new merchandise we buy, favoring bags with high recycled content and new clothes made with organic or sustainable fabrics in labor-friendly environments. We’re also leasing in a very green building. When it comes to commercial space Alterra always does it right. While unable to restore the existing structures as they have in many of their other locations, they did use 90% of the old steel and concrete to construct this incredible new building we call home.

Are you crazy for starting a business in the United States in 2009 with the economy as it is?

Well, yes, maybe, but we really believe in the concept. Buy | Sell | Trade. If you’re feeling a budget squeeze, there’s no better way to stretch your fashion dollar than shop used. What sounds better? A $135 pair of new jeans or the same jeans, worn a few times, for only $35. Plus, we’re offering cash for clothes, which is another great stimulus to your personal closet economy.